Mars Real Holdings

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Subscriber Opt-In and Opt-Out Messaging Policy

Subscriber Opt-In and Opt-Out Messaging Policy
Mars Real Holdings – SMS Subscriber Opt-In and Opt-Out Policy
Effective Date: January 01, 2024
Last Updated: March 20, 2025

1. Introduction

At Mars Real Holdings, we prioritize transparency and respect your privacy. This page outlines how you can opt in and opt out of receiving SMS communications from us, including updates about property inquiries, offers, and transaction details.

By opting in to receive SMS messages, you agree to the terms outlined in this policy. If you do not wish to receive SMS messages, you may opt out at any time by following the instructions below.

2. How to Opt-In

You can opt in to receive text messages from Mars Real Holdings through any of the following methods:

A. Website Forms

  • When submitting a contact request or inquiry via our website (https://marsrealholdings.com), you will see a checkbox requesting your consent to receive SMS messages.
  • By checking the box and submitting the form, you are giving explicit consent to receive text messages from us.

B. Verbal or Phone Opt-In

  • If you contact us via phone or live chat, our team may ask for verbal consent to send SMS messages related to your inquiry.
  • Your consent will be logged and recorded to ensure compliance.

C. Email Opt-In

  • We may request SMS opt-in confirmation via email.
  • The email will contain details on the type of messages you will receive and opt-out instructions.
  • Your response will be recorded as consent.

D. Keyword-Based Opt-In

  • You may text START to our business number +1 (703) 637 5963 to opt in.
  • You will receive a confirmation message upon successful subscription.

3. Types of Messages You Will Receive

Once you opt in, you may receive SMS messages related to: ✅ Property purchase and sale updates
✅ Offer details and confirmations
✅ Transaction status notifications
✅ Marketing promotions and special deals (with consent)
✅ Customer support and assistance

Message Frequency

We send up to 5 messages per month. However, frequency may vary based on your level of engagement, ongoing transactions, or extended conversations.

4. How to Opt-Out

You can unsubscribe from SMS notifications at any time through the following methods:

A. Replying STOP

  • Text STOP to +1 (703) 637 5963 to stop receiving messages.
  • You will receive a confirmation that you have been unsubscribed.

B. Contacting Us

  • You may also request to opt out by emailing support@marsrealholdings.com or calling us at +1 (703) 637 5963.
  • Once processed, you will receive no further text messages.

5. Help & Support

For assistance regarding SMS messages:

6. Privacy & Data Security

7. Legal Compliance

Our SMS program complies with: 📌 The CTIA Messaging Guidelines
📌 The Telephone Consumer Protection Act (TCPA)
📌 RingCentral SMS/MMS Content Policies
📌 Carrier Guidelines (AT&T, T-Mobile, Verizon, etc.)

By opting in, you acknowledge and agree to receive SMS messages from Mars Real Holdings. You also confirm that you are the authorized owner of the mobile number provided.

8. Contact Information

If you have any questions regarding this policy, contact us at:

📍 Business Address:

3060 Williams Dr Ste 300 Fairfax, VA 22031

📧 Email: support@marsrealholdings.com

📞 Main Number: +1 (703) 637 5963

🔗 Website: https://marsrealholdings.com